The hotel offers amenities for your comfortable stay and unforgettable experiences
Perfect Shuttle Service
“The hotel shuttle to Bethel Woods was a fantastic option for just $25. It made my concert experience seamless and significantly more enjoyable.” view full review
Really good Pool Area
“The pool complex was truly amazing. It had a great temperature and was spotless, making it the perfect spot for relaxation and fun.” view full review
Delicious Meals
“The food at Villa Roma was good, with a great variety that impressed everyone in our group. Every meal was a treat!” view full review
Kids' Paradise
“The playroom was a hit with my kids! They loved the bouncy house, and I enjoyed the variety of activities that kept them engaged and happy.” view full review
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Locker room
Ski storage
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Vending machines
Electric vehicle charging station
Sports & Fitness
Fitness center
Ski school
Horseback riding
Tennis court
Bowling
Golf course
Pool tables
Table tennis
Squash
Fishing
Services
Valet parking
Housekeeping
Ski equipment rental
Laundry
Ski pass vendor
Tours/Ticket assistance
Stores/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Board games
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Beauty treatment
Massage
Room features
Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities
Media
AM/FM alarm clock
Show more
Location
356 Villa Roma Rd,
Callicoon,
New York,
United States of America,
12723,
New York State
Map view
356 Villa Roma Rd,
Callicoon,
New York,
United States of America,
12723,
New York State
City landmarks
Bridges
Stone Arch Bridge Historical Park
1.5
mi
Bridges
Stone Arch Bridge
1.5
mi
Fulton Hill
1.7
mi
Restaurants
Villa Roma Resort
1900 ft
336 Villa Roma Rd
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
helpful service
neat and clean rooms
maintenance needed
slight odor in room
6.6/10
Nice
Rooms
6.5
Location
6.3
Service
7.5
Dining
7.5
Guest reviews
6.6/10
based on 6 reviews
5.1
5.1/10 based on 80 reviews
Edmund
United States of America,
March
2024
8.0/10
The hotel room was neat and clean, though there was a slight smell which we were able to address by opening the windows. Our room on the 3rd floor was conveniently close to the main dining room.
Rooms
8.0
The room was neat and clean with a slight odor that was resolved by opening the windows. It's located close to the main dining room on the 3rd floor.
Service
9.0
The service was phenomenal, and the staff were very kind and helpful, going above and beyond to assist us during our stay.
Location
7.0
The location had beautiful lounge chairs available, but some areas like the bouncy house and tables seemed neglected and in need of maintenance.
Dining
8.0
The dining experience in the main dining room was more than satisfactory, providing enough options to sustain us for a good part of the day.
Facilities
8.0
The facilities were well-maintained overall, with seasonal dishes offered, enhancing the dining experience.
helpful service
maintenance needed
E.
United States of America,
January
2024
7.4/10
I was impressed by how the hotel went above and beyond to meet our needs and expectations in the rooms. However, the trek to the 4th floor with 2 elevators was a bit of a hassle. The musty damp air smell was a downside, along with the pervasive unpleasant scents from air fresheners. Waiting for the shuttle between 10 and 40 minutes and the unavailability of certain drink options were minor inconveniences.
Rooms
8.0
The hotel really put in effort to ensure our needs were met in the rooms.
Service
9.0
The service was wonderful, with Vinny and his mom providing excellent assistance. The friendly and welcoming staff, along with great shows, made our stay enjoyable.
Location
7.0
The hotel is in a nice location, perfect for sightseeing in the area. However, the bouncy house and dilapidated table tennis tables were a bit disappointing. Despite this, it was still great for visiting nearby attractions like the Resorts casino and Woodstock Museum.
Dining
7.0
The San Gennaro lunch was delicious, cooked to order by a friendly wait staff. While not perfect, the dining options were satisfactory and abundant enough to keep us satisfied for most of the day.
Facilities
6.0
The hotel offered various services like housekeeping, laundry, and valet parking. The facilities were decent but could use some improvement in certain areas.
friendly staff
musty smell
Kim
United States of America,
November
2023
7.0/10
My stay at the hotel in late September was a bit of a mixed bag. The rooms had a queen size bed and the second a king-sized bed, but they looked very dated, and there seemed to be mold on the ceiling. The bathroom's bottom rim of the wall was filthy. On the positive side, the service was fantastic with very nice and friendly staff throughout the property. The location offered 3 different pool options, including one for younger kids, although some facilities like the bouncy house and table tennis tables were not well-maintained.
Rooms
5.0
The rooms looked very dated, and there were cleanliness issues like mold on the ceiling and filth in the bathroom.
Service
9.0
The staff, however, were very nice and friendly, providing fantastic service throughout the property.
Location
7.0
The location was nice with multiple pool options, but some facilities like the bouncy house and table tennis tables were not well-maintained.
Dining
8.0
The dining experience was more than expected, with excellent options like an omelet station, although the service could be slow, taking an hour just to place the order.
Facilities
6.0
The facilities were varied, such as housekeeping, shops, laundry, and valet parking, but some like the bouncy house and table tennis tables needed maintenance.
Tom
United States of America,
September
2023
5.0/10
Staying at the hotel was like being in a bad motel outside the main building. The room I stayed in was on the 4th floor, quite a trek. Despite the run-down appearance, the kids had fun at the pool. However, the A/V equipment was poor, and there were odd smells throughout the resort. The shuttle service was inconsistent, making guests wait between 10 to 40 minutes. In terms of service, there were issues with rude staff and early restaurant closures. The location had activities showing signs of neglect, impacting the overall enjoyment. The dining experience was average, with limited options available.
Rooms
5.0
Staying in the room felt like being at a bad motel, but it was okay for a night.
Service
5.0
The service had its ups and downs, with some staff members being rude and unhelpful.
Location
5.0
The location had neglected activities and facilities, affecting the overall stay.
Dining
6.0
The dining options were nothing to write home about, just enough to get by.
Facilities
5.0
Facilities were lacking in upkeep and maintenance.
Jonathan
United States of America,
September
2023
7.0/10
I had a mixed experience at the hotel. The rooms were spotless and cozy, and we had to take charge of setting up for an event ourselves, but we made it work. However, the lack of air conditioning led to a slight perspiration smell, which was a downside.
Rooms
8.0
The rooms were very clean and comfortable, with a queen size bed and a king-sized bed.
Service
7.0
The organizing for the event felt a bit stretched, but the staff was friendly and really worked hard to accommodate everyone, ensuring everyone had their turn on the tables.
Location
6.0
The location was ideal for sightseeing, but the need for updates and the feeling of being pushed to stay out all day were drawbacks.
Dining
7.0
The dining experience was decent, not exceptional, but there was a wonderful omelet station in the main dining area.
Facilities
The facilities were good overall, catering to various needs, though updates would enhance the experience.
Richard
United States of America,
May
2023
7.0/10
My stay at the hotel was a mix of positive and negative experiences. The location was great, offering beautiful surroundings and fun outdoor activities, but some facilities were not well-maintained. The service was helpful and polite, but there were issues with staff knowledge. The dining experience was outstanding, but the rooms could use some updates in terms of cleanliness.
Rooms
5.0
The rooms were put in probably in the early 80's and were dirty and stained. Some improvements needed.
Service
7.0
The staff were friendly, courteous, and generally helpful but lacked some information. Polite service overall.
Location
8.0
The hotel's location in the Catskills was kind of nice, offering beautiful surroundings and lots of fun activities. However, some facilities like the bouncy house and game tables were not well-maintained.
Dining
9.0
The dining experience was outstanding with enough food to sustain you for a good part of the day. Great service and sit-down options available.
Facilities
6.0
The facilities include various outdoor activities like bocce ball and hacky sack, but some areas like the baby's play area need better upkeep.
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